Appy customers! Web switch rescues laundrette
12 June, 2020 — By Sam Ferguson
1 Stop Wash laundrette staff who are preparing to launch their own app
AN “eco-friendly” laundrette is embracing the challenges of the coronavirus lockdown by launching an app to take its business online.
The 1 Stop Wash laundrette in King’s Cross says 80 per cent of its customers have now gone digital.
The Tribune previously reported on how the laundrette was offering socially distanced pick-up and delivery services for people self-isolating. The business’s contactless collection model has continued, and boss Rohit Dhillon says the switch to go online has saved the laundrette from going under.
“The impact of the pandemic was felt overnight,” he told the Tribune.
“I went from planning to scale up to wondering how we’d survive this sudden downturn in business.
“We supported our community during the pandemic by offering free laundry to the elderly and worked hard behind the scenes to quickly create an affordable and eco-friendly online service that our customers demand.
“The reaction has been fantastic in our first week and we can’t wait to release our app.”