IslingtonTribune

The independent London newspaper

I would rather queue up for an extra 10 minutes to be served by a human being

05 September, 2019

• SELF-CHECKOUTS are so wrong on so many levels: impersonal, cynical cost-cutting, job cutting, pure corporate greed. I absolutely refuse to use them on principle, (Checkouts! They should pay me, August 29).

I would rather queue up for an extra 10 minutes to be served by a human being and have that human contact. Not to mention irritation at being “thanked” by a patronising, bloody machine.

I generally find that when I explain my reasoning to shop staff, they privately agree with me.

MARGARET BLOOMER
Brewer Street, W1

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