Lost: my booking fee
13 April, 2018
• I BOOKED two £20 tickets for Claire Martin at Hampstead Jazz Club, advertised in last week’s Tribune. I booked last Saturday, for Thursday, April 12.
On Sunday morning I was informed it was cancelled. I have received an email from Billetto – the organiser – to say they are refunding my £40, but not the booking fee of £2.64. Does somebody know if this is legal?